Use the number of your smartphone, landline, or cell phone that you'll have with you when you're logging in to a Duo-protected service. Select your country from the drop-down list and type your phone number. We recommend using a smartphone for the best experience, but you can also enroll a landline telephone, a security key, or iOS/Android tablets. Select the type of device you'd like to enroll and click Continue. Step Two: Choose Your Authentication Device Type Step One: Welcome ScreenĬlick Start setup to begin enrolling your device. For the widest compatibility with Duo's authentication methods, we recommend recent versions of Chrome and Firefox. Some browsers do not support all of Duo's authentication devices (for example, Security Keys won't work with Internet Explorer). Supported Browsers: Chrome, Firefox, Safari, Edge, Opera, and Internet Explorer 9 or later. Alternatively, you might receive an email from your organization's Duo administrator with an enrollment link.

If your organization is using the Duo Universal Prompt please refer to the Universal Prompt first-time enrollment instructions.Įnrolling Your Phone or Tablet in the Duo Traditional Promptĭuo prompts you to enroll the first time you log into a protected VPN or web application when using a browser or client application that shows the interactive Duo web-based prompt.

Step Two: Choose Your Authentication Device TypeĮnrolling Your Phone or Tablet in the Duo Universal Prompt.

Enrolling Your Phone or Tablet in the Duo Traditional Prompt.

Enrolling Your Phone or Tablet in the Duo Universal Prompt.

More information on Two-Factor Authentication can be found here. More information on managing your Two-Factor devices is available from Duo here. You can’t add a new device from this page if you do not have access to any of your previously enrolled authentication devices you’ll need to contact ITS Support by calling 40 and pressing 1. If you don’t have the original device, but you have a new device with the same phone number, then you can authenticate with a phone call or SMS passcode. When adding a new device to replace one that you previously activated for Duo Push, don’t select the Duo Push authentication method unless you still have the original device. To set up your new device, choose the My Settings and Devices when you see the Duo screen on your next login. If you get a new phone or other device, you can re-activate the Duo Two-Factor push notifications on your new model. Using the Duo Mobile app is more secure and will provide you with more information – such as where the authentication originated - to keep your accounts safe and secure. Not only are phone calls and SMS text messages not the most secure method of authenticating, but they also incur additional charges for each call.

If you’re using phone calls to authenticate with Duo, Information Technology Services encourages you to complete your setup by downloading the Duo app from your device’s App Store and utilizing push notifications or the passcode option. No other action is needed for Huskers who have enabled automatic Duo mobile updates on a device.

Duo mobile app